If for any reason, you are not satisfied with the products you received from us, you can return them to us; and, we will credit your order. At this time, OnlineShoes does not offer exchanges. We suggest you return the item(s) and place a new order in the appropriate size on OnlineShoes. Below are the instructions for returning by mail.
Merchandise must be returned in its original unworn condition and received WITHIN 30 DAYS OF ORIGINAL PURCHASE (invoice date). Orders returned beyond this time period will not be accepted. OnlineShoes reserves the right to refuse worn or damaged merchandise.
Pack the merchandise in its original packaging or appropriate carton. Enclose the completed packing slip found on the back of the original invoice.
Complete the enclosed return form. Peel and stick both the pre-printed address label AND the provided pre-paid USPS shipping label; on the outside of the carton. Please keep your shipping receipt number for reference and tracking.
A credit for the value of the returned merchandise will appear on the original credit card used to purchase the item(s). Please allow 1-2 billing cycles for the credit to appear on your statement. For more information, please contact your credit card company.
If you do not have a pre-paid return shipping label, please contact Customer Service by calling (+91) 99276 65160 or emailing
amanansari8780@gmail.com.
